Payment and Delivery Information

Payment Methods:
As Mono Kristal Arge Danışmanlık Bilgi Teknolojileri Sanayi ve Ticaret Ltd. Şti., we offer secure and easy payment options to our customers. We accept the following payment methods for purchases made on our website:

• Credit Card (Visa, MasterCard, etc.)
• Bank Transfer/EFT: If you prefer to pay by bank transfer, you can complete your payment using the following bank details:
  • Bank Name: Türkiye Ekonomi Bankası
  • IBAN: TR56 0003 2000 0000 0122 8207 98
  • Beneficiary Name: Mono Kristal Arge Dan. Bil. San. Tic. Ltd. Şti.
    You can make your payments securely. All transactions are protected with SSL encryption.

Delivery Information:
Your orders will be processed as soon as your payment is confirmed. Our delivery processes are as follows:

• Delivery Time: Orders are generally shipped within 3-7 business days. However, this time may vary depending on workload.
• Delivery Method: We work with contracted cargo companies across Turkey. Your shipment will be delivered by your chosen cargo company.
• Delivery Address: When placing your order, please make sure to provide your delivery address correctly and completely. Our company is not responsible for any delivery issues caused by incorrect address information.
• Return and Exchange Policy: We aim to provide the highest quality service to our customers. If you experience any issues after receiving your product, you can return or exchange it within 14 days. Please contact us for return and exchange procedures.

Contact Information:

• Address: İvedik OSB, 1470 Sk. No. 26, Yenimahalle / ANKARA
• Phone: +90 (312) 350 4714
• Email: info@bulutiskence.com.tr
• MERSİS No: 0622-0636-5000-0001
• Trade Registry No: 354071