Every product you purchase is under the warranty of the manufacturer. You can return the product within seven (7) days from the delivery date in its original condition, without opening/damaging/destroying the packaging or using the product. Please return the product with a letter or return form including the product invoice and order number. During shipment, open and inspect packages that you think may have been damaged in the presence of the company representative who delivered them. If there is any damage to the product, do not accept the delivery and prepare a report for the shipping company. After receiving the product, remember that you have accepted that the shipping company has fulfilled its duty. Returns of products that have been opened, used, damaged, etc., will not be accepted. The customer is responsible for returning the product in its original condition at the time of delivery, and if it has been used, compensating for the loss of its commercial value due to use. If the customer returns the product or cancels the purchase, the product price will be refunded within ten (10) days from the moment it reaches us. The product return amount to the credit card is made by your bank within 2-6 weeks. Our company has no control over this period. If there is any opening, deterioration, breakage, damage, tearing, use, or other conditions in the product and its packaging, and if the product cannot be returned in the condition it was delivered to the customer, the product will not be accepted for return, and the price will not be refunded. For potential malfunctions that may arise after the product reaches the customer, the customer should contact the authorized services of the manufacturer. In cases where the above conditions are met for returned products, the shipping cost will be paid by the customer. Wire refunds will be made within 2 business days, and credit card refunds will be made within 3 business days. Your bank may not reflect credit card refunds to your account on the same day. In this case, you need to contact your bank's credit card service. After the "Cancelled" warning related to your order appears, the entire amount is refunded to your credit card or the bank you made the wire transfer. In installment sales, refunds made are reflected to your credit card by your bank as a positive balance every month.